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Experienced Agents

The main objective of the experienced representatives is to efficiently provide tech solutions to consumers under stipulated policies and procedures, offering support and answering consumer inquiries by telephone.

🚀 Join Our Team as a Experienced Representative! 🎧✨

Are you looking for a dynamic job in a global company where you can grow and develop your skills? This is your opportunity!


Job Responsibilities

As a Retail Representative, you will:
Handle incoming calls and provide effective customer support.
Reach out to clients, partners, or vendors when required.
Identify and resolve customer issues, interacting via phone.
Achieve performance targets, both individually and as part of a team.
Stay up to date with account policies, products, and procedures.
Collaborate with supervisors and team members, sharing insights and solutions.
Ensure data confidentiality and follow security guidelines.
Accurately log each case into the system according to policies.


Requirements

Language: 85% English proficiency required.
Skills: Strong communication, problem-solving abilities, and a customer-focused approach.
Availability: Flexible schedule.
Experience in customer service or BPO (preferred but not mandatory).


 What We Offer

💰 Competitive salary with performance bonuses.
📚 Paid training and continuous learning opportunities.
🌟 A positive and energetic work environment with career growth potential.
📈 Stable employment in a leading global company.
🏥 Additional benefits, including health insurance, discounts, and more.


Location

📍 Complejo Cortijo II, Calz. Atanasio Tzul.  Z12


📩 How to Apply?
Click on Apply now, on the button below!


🔵 Be part of [24]7.ai —where your growth matters! 🔵

Let´s craft the future CX together

Location

Complejo Empresarial Cortijo II, Bodega 121, Calz. Atanasio Tzul 22-00, Zona 12, Cdad. de Guatemala

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