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All About Us

Putting Our Customers First

Contact center expertise that creates hyper-personalized, frictionless customer journeys

[24]7.ai is a leading Customer Experience (CX) Solutions and Services provider blending deep operational expertise, omnichannel customer interaction support, and award-winning AI-powered CX products.

With over two decades of contact center expertise, [24]7.ai is redefining how artificial intelligence, human insight, and deep vertical expertise can produce customized, satisfying customer experiences. Committed to excellence, we leverage purpose-built technology and highly skilled teams to ensure seamless interactions between businesses and customers worldwide. As a trusted partner for numerous enterprises, our solutions transcend industry standards, setting benchmarks for reliability, scalability, and customer satisfaction.

Over 24 Years of Impact

Delivered Consistently

Years of Experience

24+

Brands Supported

250+

Global Teams

15K+

Industries Served

10+

  • At [24]7.ai, we are committed to protecting and respecting your privacy. This privacy policy explains how we collect, use, and protect the personal information you provide us when using our website.

  • We collect various types of personal information when you interact with our website, including:

    • Contact Information: Your name, email address, phone number, and mailing address when you register on our site or subscribe to our newsletter.

    • Navigation Information: Your IP address, browser type, and pages visited to improve your user experience.

    • Cookies: We use cookies and similar technologies to track your activity on our site and store specific preferences.

  • The information we collect is used for the following purposes:

     

    • Providing and Improving Services: To facilitate your access to the site, improve our services, and personalize your experience.

    • Communication: To send you notifications, product updates, and offers that may interest you.

    • Analytics: To analyze site traffic and understand how users interact with our content.

  • We do not share your personal information with third parties, except in the following cases:

    • Service Providers: With third parties that help us operate our site and provide services, under agreements that protect your privacy.

    • Legal Obligations: When necessary to comply with a legal obligation or respond to requests from public authorities.

  • We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, please note that no internet transmission is completely secure.

  • We retain your personal information only for as long as necessary to fulfill the purposes described in this policy or as required by law.

  • You have the right to:

     

    •  Access the personal information we hold about you.

    • Request Correction of any incorrect or outdated data.

    • Request Deletion of your personal information.

    • Opt-Out of Marketing Communications.

  • Our site uses cookies to enhance your experience. You can manage your cookie preferences through your browser settings.

  • Your information may be transferred and stored in countries outside your country of residence, under adequate security measures to protect your privacy.

  • We may update this privacy policy occasionally. We will notify you of any significant changes by posting the new policy on this page and updating the "Last Updated" date.

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Business Info

Location

Complejo Empresarial Cortijo II, Bodega 121, Calz. Atanasio Tzul 22-00, Zona 12, Cdad. de Guatemala

CC. Avenida Las Americas 6-69, Cdad. de Guatemala

Hours

Mon-Fri 9:00 am - 3:00 pm
Saturday 9:00 am - 1:00 pm

 

Let´s craft the future CX together

Location

Complejo Empresarial Cortijo II, Bodega 121, Calz. Atanasio Tzul 22-00, Zona 12, Cdad. de Guatemala

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